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By Michelle Dunn
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Here are some things to look for that will help predict a potential collection problem:
- Has the patient had several jobs in a short period of time?
- Has the patient moved often?
- Is the patient having personal problems?
- Does the patient have a phone?
If any of these signals appear, you will want to discuss them with the patient. You might need to determine if this is a hardship case or if you can set up a payment arrangement
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