WHAT NOW?

There is a limit to the amount of time and effort that you should spend trying to collect on past due accounts. You will know when you have reached that point if you are not getting any response at all from your patient. You will know that any further collection efforts on your part will be unsuccessful if any of the following occurs:

• No response to your statements, letters and phone calls
• Missing scheduled payments as per your arrangement, for no reason
• Repeated complaints
• Starts denying responsibility
• Mail is returned and you don't have a valid address
• Marital difficulties
• Phone is disconnected and there is no new listing
• Job loss

If any of these problems occur, you should place the account for collection immediately, the longer you wait the more difficult it is to collect or locate the debtor.

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