Easy Credit Forms for Businesses

©2000 Michelle Dunn

If your business extends credit to its customers, you probably use different forms and notices. Here are four reasons why your forms should be simple and easy to understand:

1. "Plain English" is good for Customer Relations.
2. Customers Expect and Need to Understand what you have to say.
3. Customers need to understand their obligations.
4. "Plain English" and easy to understand forms can save you money.

Your forms and notices should:

• contain everything you want your customer to know about your credit policies
• limit content to what is essential to protect your company’s interest
• say everything the law requires, in the manner the law requires
• be simple and easy to understand as well as clear and organized
• be neat and easy to read

You should also eliminate unnecessary words, and keep sentences and paragraphs short. When you use lists and use examples it helps the customer to understand better.

Michelle Dunn started and successfully ran M.A.D. Collection Agency for 8 years, and has received wide press with articles appearing in Ladies Home Journal, PC World, and many other magazines and newspapers. Michelle owns and operates www.Credit-and-Collections.com (an online professional collections community for networking and discussions) and Never Dunn Publishing, LLC.

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