Some tips for billing and collections that have worked well for professional credit grantors are as follows:
Ask for payment at the time of the treatment, if possible. If they have insurance, ask for payment of the portion of the bill that will not be covered by insurance.
Provide an itemized statement within 30 days from their visit, if you cannot provide one at the time of treatment.
Send another statement 30 days later.
If no payment is received 14 days after the second statement has been sent, send a friendly reminder.
Call if there is no response 10 days after the friendly reminder is sent.
If there is still no response, send a final letter explaining that the account is being placed for collection.
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