Testimonials
FEATURED BOOK
Congratulations on being such a great success, which has helped guide us to
plan our collection agency and be successful.
Joe DeMato, ARMS, Inc.
from people who have successfully used American Credit and Collections resources to start their own collection agency.
"You out did yourself Michelle! Well worth the reading, effective and self comprehensive. Anyone can start their own collection business once they have sole possession of this book, which is packed with all the fixings, help-aids, resources, professional contacts, business set up information and best of all actual samples of proposals and more."
Rollie McCarter, III, Rollie McCarter Investigative Services, Holyoke, MA
"The Second Edition of Starting a Collection Agency provides a great deal of information for those considering opening their own business in the collections industry. From start to finish it touches on many areas that a novice business owner would overlook."
Kenneth R. Besser, Law Offices of Kenneth R. Besser, RTMC Organization, LLC
"Michelle's Second Edition of Starting a Collection Agency is a straightforward guide to starting a collection agency. I wish I'd had such a resource 10 years ago!"
Susan Wilson, The Asset Recovery Group LLC. Stevensville, MD.
"Your dedication and overwhelming contributions to this industry is a blessing for us all!"
Petra Alluis, G.A.R.R.
"I found the Credit & Collections Association website by accident and WOW! What great information! I am in the preliminary stages of starting my own agency and am happy to be a part of this group; I am enjoying the great dialog going on between everyone and am very excited about the wonderful resources you offer."
Jeri Joachim, Chase Commercial Collections LLC
"When I read your Second Edition of Starting a Collection Agency I found it full of very good and lots of practical information, the writing is excellent."
David S. Osterman, General Counsel NeF Capital Group LLC
"Michelle Dunn offers clear, concise advice, and is an incredibly hard worker. In her prior work as a collections agent, she was courteous, firm and fair: as a writer and consultant, her talents have really bloomed."
Brett Rabideau, Periwinkle Communications
"I love being a part of Michelle's group and having her link on my website as it adds prestige to my operations."
David Matten, National One Credit
"Thank you, Michelle, for providing a great forum for those of us in this industry, it is a fantastic networking tool! Keep up the good work!"
George Rodriguez, Clear Source Research
"My name is Vicki Soule and I am a part of the debt collection industry, I wanted to write to you and tell you that you and your books and association are an inspiration."
Vicki Soule, Maine
"Your Credit & Collections Association and books have been a blessing for me, and our office is really proud of all you do for this tough industry!! Keep up the good work!"
Yazmin G. Perez, Sunlife Collection Agency, Inc.
"Thank you Michelle for your articles and representation of our industry! Your words are very eloquent and to the point. Keeping the business world aware of the value of third party collections is a constant in our business as often agencies receive bad press and we have to rebuild all over again. I enjoy your websites immensely!"
Dan Jobrack, National Director, Fidelity National Credit Services Ltd.
Michelle Networking at a Conference
"I am a HUGE fan of your website; you are such an inspiration to people like me who aspire to do great things in the credit world! I love how you have set up your website to encourage networking, coaching and workshops. I am so glad to have found your site and thank you for sharing your wisdom on getting started in such a tough industry."
Jessica N. Austin, Business Credit & Marketing Solutions
"I stumbled upon your site and LOVE IT! You write like a woman who has been in the industry -- the first site I have ever seen like that. I have found you to be an inspiration."
Charlotte Kendrick Withrow
"First of all I want to thank you, Michelle, for all the wonderful work you do! Your association has been so helpful and insightful for me! I have also forwarded your information on to friends in the biz and they are also very impressed! Keep up the good work!!"
Judy Angeramo, Collection Results Inc.
"Michelle Dunn always goes above and beyond the call of duty! Thank you for all that you do for this industry!"
Donna Vestre, South Coast Revenue
