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Online Collection Techniques Dos & Don’ts
Technology has changed how we communicate and do business. Debt collectors have the added challenge of trying to contact debtors who may only correspond via email or online portals. Some debtors no longer have a land line phone and only use cell phones, texting, email and instant messages to communicate. How can debt collectors face this challenge while following debt collection laws that are outdated and don't cover new technology or ways of communication? In this teleconference, “Online Collection Techniques: Dos & Don'ts” you can learn more about what types of online collection tools are available, how to use them and how not to use them. Learn how the Internet can improve your collections, common mistakes made using online techniques and resources to help you maximize your online collection procedures.
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